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Copyright, Content ID and artist profiles

Tracks/ID Music Group provides dedicated support to protect your intellectual property and help you manage your official artist presence across major platforms. Review the guidelines below for assistance with copyright enforcement, Content ID troubleshoot

Copyright claims Tracks/ID Music Group can assist with unauthorized use, 1. Copyright Claims and Unauthorized Use

If you discover unauthorized use, reuploads, or copyright infringements of your work on platforms like YouTube, Facebook, or Instagram, our team can help you enforce your rights and issue takedowns.

To open an infringement case, please reach out via support ticket or contact your concierge with the following required details:

  • Account Email: The email address associated with your Tracks/ID account.

  • Identifiers: The ISRC or UPC of the infringed release.

  • Content Links: Direct URL(s) to the unauthorized content.

  • Description: A clear, detailed explanation of the situation.

2. Content ID Troubleshooting

Content ID systems are automated and occasionally require manual intervention. Contact our support team by ticket or through your concierge if you experience any of the following issues:

  • False Claims: You received an incorrect copyright claim on your own uploaded video.

  • Undetected Audio: Your distributed music is not being properly detected by the platform's system in user-generated content.

  • Third-Party Conflicts: Another party has falsely claimed ownership of a work that rightfully belongs to you.

3. Artist Profiles and Official Channels

Establishing your brand on digital service providers is crucial. Tracks/ID can assist you with claiming your Spotify for Artists profile and submitting requests for a YouTube Official Artist Channel (OAC).

Profile Ownership Policy: Tracks/ID does not retain control over your artist profiles. Final access and ownership always belong directly to the artist.

How to Request Access: To initiate a profile claim or an OAC request, please provide:

  • Your Tracks/ID account email.

  • Your exact artist name.

  • Direct links to your current artist profile or channel.

  • An ISRC or UPC from at least one officially distributed release on your profile.

Note on YouTube OACs: While we facilitate the application process, please be aware that final approval for an Official Artist Channel is strictly determined by YouTube's internal policies and review team.

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