Uploading your music to Tracks/ID is a straightforward process. To ensure your release is processed quickly and delivered to digital service providers (DSPs) without delays, please follow the guidelines below.
1. Creating Your Release
You can upload your releases directly through the app.tracks.id dashboard. When creating a new release, ensure you have all final assets and metadata ready for submission.
Required Information:
Audio & Visuals: Final audio files and cover art.
General Details: Release title, participating artists, and target release date.
Categorization & Credits: Primary genre and full track credits.
Identifiers: ISRC and UPC codes (if available; otherwise, they will be generated).
2. Asset Requirements
To avoid rejection from DSPs, all uploaded files must meet strict quality standards.
Audio Specifications:
Format: WAV files only.
Quality: Minimum 16-bit resolution.
Cover Art Specifications:
Format: JPG or PNG.
Dimensions: Perfectly square, minimum 3000 × 3000 pixels.
Restrictions: Artwork must not contain QR codes, barcodes, external logos, or any promotional text (e.g., "Available Now", "New Single").
3. Scheduling and Delivery Timelines
Proper planning is essential for a successful rollout. Please factor in the following timeframes when setting your release date:
Standard Scheduling: We require all releases to be scheduled at least 4 days in advance. Releases scheduled with less than 24 hours' notice are not supported.
Priority Service: Artists with a track record of more than 2 releases may receive priority processing within 48–72 hours. (Note: This expedites processing but does not guarantee a specific release date).
DSP Delivery: Once your release is approved or signed, delivery to streaming platforms typically takes 24–72 hours.
Platform Delays: If your release is missing from a specific platform on release day, please wait up to 5 days to account for standard DSP ingestion delays before requesting follow-up support.
4. Changes and Takedowns
If you need to update or remove a release after submission, follow these procedures:
Requesting Changes: Reach out via support ticket or directly through your concierge. You must include the ISRC/UPC, a link to the release, and a clear explanation of the requested change.
Requesting a Takedown: To remove a release from all platforms, locate the release in your app.tracks.id dashboard and select the "Request Takedown" option.
⚠️ Important: Takedown requests are irreversible and cannot be cancelled once submitted.